Contact information
OutdoorDirect is an online-only store. We are here to help with any questions about your order, products, or delivery.
Customer Support
- Email: info@outdoordirect.co.za
- Phone: 082 707 1144
Order Enquiries For the fastest response, please email us with your order number and a brief description of your query. We aim to respond to all enquiries within 1 business day.
Order Tracking Once your order has been dispatched, you will receive an automated tracking email. Please allow 24–48 hours for the tracking link to activate.
Returns & Refunds Please refer to our Refund Policy for full details on how to report a defective, damaged, or lost order.
Shipping Enquiries Please refer to our Shipping Policy for full delivery timeframes, customs information, and address requirements.
Business Details
- Trading Name: OutdoorDirect
- Legal Name: Wynand van Niekerk t/a OutdoorDirect
- Website: www.outdoordirect.co.za
- Country: South Africa